SHIPPING & RETURNS
Unless there are exceptional circumstances, we make every effort to fulfill your order within  business days of the date of your order. Business day mean Monday to Friday, except holidays. Date of delivery may also vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered.
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
If you have any questions about the shipment or your order, please contact us at email@example.com
Return & Exchange Policy
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at [firstname.lastname@example.org] with details of the product and the defect. We will reply to you with coordinates so you can send your parcel back to us.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.